Everything buyers usually need to know before the first order: minimum quantities, packing, documents, terms and lead times. If your question is not here, send it with the grade and destination and we will answer it directly.
Usually one pallet, one drum lot or one full container
MOQ depends on the grade and packing: bulk base oil is quoted per vessel or flexitank, carbon black per full container, lubricants per pallet or drum lot. Tell us the quantity you need and we will confirm the smallest workable lot.
Yes — this is one of our main advantages for buyers testing a new supply source. Combining several grades in one container is possible where packing and compatibility allow. Details to be confirmed per enquiry.
T/T with deposit, or L/C at sight for larger orders
Balance is released against the shipping documents, so you keep control of the goods until the document set is complete. Terms are stated in writing at quotation stage before any order is placed.
Depending on the product: 200L / 209L steel drums, 20L pails, IBC totes, flexitanks, jumbo bags (carbon black) and bulk vessel (base oil). Packing choice materially changes landed cost per unit, so we quote options side by side.
Typically 3–6 weeks from order confirmation
Lead time depends on producer scheduling, packing and vessel space to your destination. We confirm a realistic window in writing on the quotation rather than a generic figure, and update you when space is booked.
Qingdao and Yantai, with Shanghai and Ningbo for southern-origin cargo
Qingdao and Yantai are our customary loading ports, both close to our warehouses and to the plants we work with. For grades produced further south we consolidate at Shanghai or Ningbo. The port is stated on every quotation.
FOB, CFR and CIF are the usual choices; EXW and DAP can be discussed depending on the destination and your forwarder arrangement.
Yes for most grades. Samples are normally sent by courier; cost and freight are quoted before dispatch.
Often yes. Send the brand and grade you buy today, or its specification sheet, and we will propose an equivalent with supporting data.
Each lot ships against a COA retained on file. If a shipment does not match specification, we investigate against retained samples and the producer's records — process to be confirmed in the contract.
Yes — all quotations, COA, MSDS and export documents are issued in English.
Depends on brand authorisation
Private label may be possible on certain product lines, subject to the producer's authorisation. Ask per case.
We will come back with an equivalent, a landed price and a lead time.
